Privacy Policy for Deluxe Zanzibar Boutique Hotel
Effective Date: 6 June 2026
At Deluxe Zanzibar, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a reservation with us. The policy follows hospitality-industry privacy practices and applicable data protection requirements.
1. Who We Are
Deluxe Zanzibar Boutique Hotel
Jambiani, Zanzibar, Tanzania
Email: contact@deluxezanzibar.com
Phone: +255 773 929 171
For any questions regarding this Privacy Policy, please contact us using the details above.
2. Information We Collect
Information You Provide
We may collect:
- Full name
- Email address
- Phone number
- Country of residence
- Reservation details
- Arrival and departure dates
- Special requests
- Payment information (processed securely by third-party payment providers)
- Information submitted through contact forms
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referring website
- Cookie information
This information helps us improve our website and services.
3. How We Use Your Information
We use your information to:
- Process and manage reservations
- Respond to inquiries
- Communicate before, during, and after your stay
- Provide guest services
- Improve website functionality and user experience
- Send booking confirmations and important updates
- Meet legal, tax, and regulatory obligations
- Prevent fraud and maintain security
Where permitted by law, we may also send promotional offers and newsletters. You may unsubscribe at any time.
4. Legal Basis for Processing
We process personal information based on:
- Performance of a contract (hotel reservations and guest services)
- Your consent
- Compliance with legal obligations
- Legitimate business interests, such as improving services and preventing fraud
5. Sharing Your Information
We do not sell your personal information.
We may share information with:
- Booking platforms and reservation systems
- Payment processing providers
- IT and website service providers
- Legal, tax, or governmental authorities where required by law
All service providers are required to protect your information and use it only for authorized purposes.
6. Payment Security
Online payments are processed through secure third-party payment providers.
Deluxe Zanzibar does not store full credit card information on its servers. Payment providers use industry-standard security measures to protect your information.
7. Cookies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Remember user preferences
- Analyze website traffic
- Improve user experience
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
8. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill reservations and guest services
- Comply with legal, accounting, and tax obligations
- Resolve disputes and enforce agreements
When information is no longer required, it is securely deleted or anonymized.
9. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your personal data
To exercise any of these rights, contact us at:
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal information from minors without parental or legal guardian consent.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
Contact Us
Deluxe Zanzibar Boutique Hotel
Jambiani, Zanzibar, Tanzania
📧 contact@deluxezanzibar.com
📞 +255 773 929 171
🌐 www.deluxezanzibar.com